Design, Improving Lives & Bottom Line Results…
Asuquo Eyo
In many situations, it is possible to find common ground even where it doesn't seem possible. The classic situation is in the exchange of money. A customer wants and genuinely…
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Asuquo Eyo
How easy it is to assume that when someone says something to us, we know exactly what they are saying. How easy it is to assume that, in fact, they…
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Asuquo Eyo
Recently, I was part of a conversation with an HP sales manager who complained about his sales staff inability to "get out there and talk to customers". Apparently, there is…
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Asuquo Eyo
It is always fascinating to me to observe how little real communication seems to go on between customers and the business that serves those customers. It seems reasonable to assume…
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Asuquo Eyo
I know that this sounds extremely simplistic. Yet I have seen many highly successful people agonize over an issue that would get easily solved simply by picking up the phone…
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Asuquo Eyo
How often do you promise something to others that you don't intend to do anyway? Maybe a salesperson calls you and you don't want to be rude. Maybe you don't…
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Asuquo Eyo
A little while back, I was looking into certain kind of software which isn't normally found in most stores. I could find it on the Internet and I stopped by…
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Asuquo Eyo
Designing the perfect warehouse is an area where even angels can fear to tread. The devil is in managing myriad details, complicated by the fact that a design made in…
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Asuquo Eyo
Customers, no matter how small or large their order is, want to feel important and respected by you and your business. One of my coaching clients used to refer to…
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Asuquo Eyo
Wallpaper is ready for its next act. The polarizing paint alternative and longtime decorating taboo has returned to fashion thanks to ultra-stylish prints, dimensional fabrics, and new materials that make…
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