
This Is The Time For Smart Organizations To Overhaul Their Digital Footprint
Marketing and sales has always been some sort of a moving target, but even more so given the events of recent months. There’s no such thing as a handshake deal…
Read moreDesign, Improving Lives & Bottom Line Results…
Marketing and sales has always been some sort of a moving target, but even more so given the events of recent months. There’s no such thing as a handshake deal…
Read moreIn many situations, it is possible to find common ground even where it doesn't seem possible. The classic situation is in the exchange of money. A customer wants and genuinely…
Read moreHow easy it is to assume that when someone says something to us, we know exactly what they are saying. How easy it is to assume that, in fact, they…
Read moreRecently, I was part of a conversation with an HP sales manager who complained about his sales staff inability to "get out there and talk to customers". Apparently, there is…
Read moreIt is always fascinating to me to observe how little real communication seems to go on between customers and the business that serves those customers. It seems reasonable to assume…
Read moreI know that this sounds extremely simplistic. Yet I have seen many highly successful people agonize over an issue that would get easily solved simply by picking up the phone…
Read moreHow often do you promise something to others that you don't intend to do anyway? Maybe a salesperson calls you and you don't want to be rude. Maybe you don't…
Read moreA little while back, I was looking into certain kind of software which isn't normally found in most stores. I could find it on the Internet and I stopped by…
Read moreDesigning the perfect warehouse is an area where even angels can fear to tread. The devil is in managing myriad details, complicated by the fact that a design made in…
Read moreCustomers, no matter how small or large their order is, want to feel important and respected by you and your business. One of my coaching clients used to refer to…
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